FAQs
Products & Ordering
Q: What types of products do you offer?
A: Our product range includes professional lash supplies (such as lash trays and fast-drying lash glue) as well as trendy athleisure and loungewear from Sweetie The Brand. We cater to both beauty professionals and everyday style enthusiasts.
Q: Do you offer wholesale options for lash supplies?
A: Yes. Lash artists and salons can enjoy wholesale pricing on our premium lash supplies. Please contact our support team for more details on bulk orders.
Q: How do I place an order?
A: Simply browse our online store, add your favorite products to your cart, and follow the streamlined checkout process. For any assistance during your order, our customer support team is here to help.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are processed safely to ensure your information is protected.
Shipping, Delivery & Pickup
Q: When are orders shipped?
A: We ship orders on Monday, Wednesday, and Friday. You will receive a confirmation email with your tracking details once your order has been dispatched.
Q: Do you offer local pickup options?
A: Yes, we offer local pickup for customers in our area. Please note that for local pickup orders, your order must be fully placed and confirmed before arranging a pickup time. Contact our support team for details on available pickup slots.
Customer Support & Contact
Q: How can I track my order?
A: Once your order is processed, you will receive a confirmation email with a tracking number and link to monitor your shipment’s progress.
Q: How do I contact customer support?
A: Our friendly support team is available to assist you with any questions or concerns. You can reach us via our Contact Us page, by email at support@daashawtydepot.com, or by phone during business hours.
Q: I have a question that isn’t answered here. What should I do?
A: We’re here to help! If you can’t find the answer you need, please don’t hesitate to contact us directly. Our customer care team is always ready to provide personalized assistance.
If you have any additional questions, feel free to reach out through our Contact page. Thank you for choosing Daa Shawty Depot—where beauty, hustle, and empire-building come together!